Refund and Returns Policy

                                                               

                                  MO’AFRIQUE RETURN POLICY AGREEMENT

1. Introduction

Welcome to Mo’Afrique. We are committed to providing our clients with luxury bespoke clothing that meets the highest standards of quality and craftsmanship. This Refund Policy outlines the terms and conditions under which refunds are processed at Mo’Afrique.

2. No Refund Policy

Please be advised that Mo’Afrique operates with a strict no refund policy. Once payment has been completed for any bespoke clothing or related services, it is non-refundable. This policy is in place to maintain the integrity and exclusivity of our custom-made garments and services.

3. Custom Orders

All orders placed with Mo’Afrique are custom-made according to your specifications, including but not limited to measurements, fabric choices, and design elements. As these items are tailored specifically for each customer, we cannot accept returns or offer refunds for any custom orders.

4. Order Accuracy

We make every effort to ensure that your order is produced to your exact specifications. It is essential that you review and confirm all details of your order, including measurements and design preferences, prior to finalizing your purchase. By proceeding with payment, you acknowledge that you have verified and accepted all order details.

5. Alterations

In the event that alterations are necessary, we are pleased to assist you. Please contact our customer service team to arrange for any required adjustments. Note that additional costs may apply for alterations.

6. Customer Satisfaction

Should you have any concerns regarding your order, please contact us within 14 days of receiving your outfit. Our team will review your concerns and work with you to address any issues in accordance with our service terms.

7. Contact Information

For inquiries or additional information regarding this policy, please contact Mo’Afrique at:

Email: [customercare@moafrique.com, customersupport@moafrique.com]
Phone: [+234 0201 640 2501, +234 807 680 6931]
Address: [4b Wole Ariyo street, Lekki Phase 1, Lagos state]

8. Agreement

By making a payment to Mo’Afrique, you agree to and accept the terms of this Refund Policy. Your payment constitutes acceptance of these terms and signifies your understanding of our no refund policy.

 

Thank you for choosing Mo’Afrique. We look forward to creating a unique and exceptional garment tailored just for you.

 

Mo’Afrique Management